How can we help?

You can cancel anytime from your account, no phone call needed. Log in at https://trygraymatter.com/a/account/login, scroll all the way to the bottom of the subscription portal, and select "Cancel and lose my VIP savings, gifts, and rewards." Keep in mind that cancelling gives up your VIP subscriber savings, gifts, and any loyalty rewards you have been building. If you are cancelling because of timing or because you have too much on hand, you can also skip your next order, pause deliveries, or change how often we ship instead. If you change your mind later, a cancelled subscription can be reactivated.

Pausing stops your charges and deliveries until you are ready to start again. It is different from a skip, which only pushes out one order. You can pause from your account at https://trygraymatter.com/a/account/subscriptions, in the top right corner or reply to us and we will take care of it for you. A pause runs until you end it, so there is no date to keep track of; when you are ready, resume from the portal or just reply and we will restart it. Your subscription stays on record the whole time, so nothing is lost.

Everything lives in your account portal at https://trygraymatter.com/a/account/subscriptions. From there you can change your frequency, move your next order date, skip an upcoming order, pause deliveries, or cancel, which would erase your benefits. We also email you a reminder two days before every subscription charge, which is the ideal moment to make a change before it bills. If something you want is not in the portal, reply to us and a teammate will sort it out.

A skip pushes out your next delivery while keeping your subscription active on its normal schedule. You can skip from your account at https://trygraymatter.com/a/account/subscriptions in the top right corner, or reply and we will do it for you. Skips apply to one upcoming order at a time, so if you want to skip again, just ask again when the next one comes around. Once an order has already been processed and shipped it can no longer be skipped or postponed, so it is best to skip before your billing date.

We offer three flavors, Strawberry Lemon, Tangerine, and Cacao, in both full-size bags and travel packs. Switching the flavor on your subscription applies to all future orders, and your current price stays exactly the same. You can do so by selecting "swap" inside your subscription portal next to the product you currently have. You can log in here https://trygraymatter.com/a/account/subscriptions or reply and tell us which flavor you would like and we will make the swap; if you only want a different flavor for one order rather than going forward, say so and we will handle it that way. If the flavor you want happens to be out of stock, we will tell you and offer what is available now.

You can change how often we ship at any time, and it only affects the delivery cadence, not your flavor or your price. Common options are every 45, 60, or 90 days; you can also go monthly, or space it out to every 2 or 3 months. Just reply with the schedule you want and we will set it up, or set your next order date yourself in the portal at https://trygraymatter.com/a/account/subscriptions by clicking "edit frequency" on the top right corner. If you only want to move one upcoming delivery rather than change the whole schedule, a skip is the better fit.

The quickest way to check is to log in at https://trygraymatter.com/a/account/subscriptions, where your active, paused, and cancelled subscriptions all appear. When a cancellation goes through, our subscription system sends its own confirmation email, so it is worth checking your inbox and spam folder for that too. If what you see does not match what you expected, or you were charged after asking to cancel, reply with the email address on the account and we will look into it and come back to you within one business day.

You can move your next order date yourself: log in at https://trygraymatter.com/a/account/subscriptions and click "Set next order date." We also send a reminder email two days before every subscription charge, so that is a good moment to push the date out, skip, or change your frequency. If the order has already been processed, the date can no longer be changed for that shipment, but we can adjust the one after it. Reply anytime and we will set the date for you.

A subscription ships automatically on the schedule you choose at checkout and bills to the payment method on file at that same cadence. If you are enrolled in a subscription you enjoy exlusive offers as limited subscriber products, discounts, a loyalty program and more! You are never locked in: you can change your flavor or frequency, skip an order, pause deliveries, or cancel at any time from your account at https://trygraymatter.com/a/account/subscriptions. We email a reminder two days before each charge so you always have time to make changes first. Subscribers also earn as they go, starting with $5 in store credit after the first order plus cashback that grows the longer you stay.

If your subscription is paused, you can resume it from your account at https://trygraymatter.com/a/account/subscriptions, or just reply and we will restart it for you. If it was fully cancelled, reply to us and a teammate will help you get it going again. If you want to come back with a different product, flavor, or quantity than before, tell us what you would like and we will set that up as a fresh subscription. Also if you re-activate and reach out to us there is a surprise waiting...

Your subscription price is set by the plan you chose at checkout and the date your subscription started, so it can differ from what is advertised on the site today. If the amount you were charged does not look right, reply with the email address on the account and we will review it and come back to you within one business day. If cost is the real issue, we can also look at shipping less often or adjusting your shipment size so it fits your budget better.

Graymatter subscriptions can be set to 1, 2, or 3 bags per shipment, and you can have different flavors in one shipment rather than three of the same. Changing the quantity or the items on your subscription is not something you can do yourself right now, so reply and tell us what you would like and a teammate will set it up and confirm it back to you. Nothing changes on your subscription until we confirm it.

You can do so by accessing your prodile at https://trygraymatter.com/a/account/subscriptions, scrolling to shipping info at the bottom and then clicking on "edit address". Or reply with your full new address, including street, city, state, and ZIP, and we will update it for you. By default we apply the new address to both your subscription and any order that has not shipped yet; if you only want one of them changed, just say so and we will leave the other as it is. We verify addresses with USPS before applying them, so the version we confirm back may be lightly reformatted. If the order has already entered packing, we will tell you and follow up to make it right.

Email us at hello@trygraymatter.com and a person will get back to you, normally within one business day.

We can usually cancel an order if it has not been packed or shipped yet, so reply with your order number as soon as you can. Once the warehouse has processed it and handed it to the carrier, it can no longer be pulled back. If it is already on its way, our 30-day return policy applies once it arrives: send back the unopened bag plus anything that came with it and we will refund you once the return is received and checked. Return shipping is the customer's responsibility and we do not provide prepaid return labels.

Tell us what you would like changed, whether that is a different flavor, product, or size, and we will pass it straight to a teammate who can try to make the change before the order ships. These requests are time-sensitive and nothing on your order changes until we confirm it back to you, so we will not tell you it is done until it actually is. We will come back to you within one business day either way. If the order has already shipped we cannot change it, but we can update your next subscription order instead.

If the order has not been packed or shipped yet, reply with your order number and we will try to cancel it in time. When a paid order is cancelled, the refund goes back to the original payment method and typically takes 5 to 8 business days to land, depending on your bank. If the order has already shipped it cannot be cancelled, but you can return it within 30 days, the unopened bag plus anything that came with it, and we will refund you once the return is received and checked. Return shipping is the customer's responsibility and we do not send prepaid labels.

Once an order is placed we cannot guarantee adding items to it, so the quickest route is usually to place a second order. If your order has not shipped yet, reply and tell us what you would like to add and we will see what a teammate can do before it goes out. If you subscribe, we can also add items to your next subscription shipment instead.

If you think you were charged twice or you see two orders you did not intend, reply with the email address on the account and we will check across our systems. Charges sometimes sit under a different email or account than the one you are writing from, so what looks like a duplicate is not always one. Either way we will find it, explain what happened, and come back to you within one business day. We will not cancel anything until we have confirmed with you what you want.

When a cancellation goes through, we send a separate confirmation email carrying the order number and, if the order was already paid, the refund amount. If you have not received that email, the cancellation may still be in progress or may not have been possible, so reply with your order number and we will check and confirm. Refunds on cancelled orders typically take 5 to 8 business days to appear, depending on your bank.

If it has not shipped, we may be able to cancel it, so reply with your order number as soon as you can. If it has shipped, you can return it within 30 days of the order being processed: send back the unopened bag plus any gifts that came with it, and put your Order ID and the email address on your account inside the box. Ship it to Graymatter, 5785 Brook Hollow Parkway, Suite A, Norcross, GA 30071, then email us the return tracking so we can watch for it. Return shipping is the customer's responsibility, we do not provide prepaid labels, and refunds are issued once the return is received and checked, arriving in 5 to 8 business days depending on your bank.

If we arranged a replacement or a gift for you, it ships on its own timeline and gets its own tracking, which we will send as soon as it is on the way. A replacement will not arrive faster than a package already in transit, so if the original is still moving, that is usually the quicker route. If you were expecting something and have not heard from us, reply with your original order number and we will check on it.

If your order has been cancelled and we have not notified you of the cancelation reason please reach out to us at hello@trygraymatter.com

If you see a charge or an order you do not recognize, tell us the amount and the date and we will track it down across our systems. Charges are often genuine but sitting under a different email address or account than the one you are writing from, so we check everything before drawing a conclusion. Reply with the email on the account or a screenshot of the charge and we will come back to you within one business day.

Yes, as long as the order has not been packed or shipped yet. Reply with your full new address, including street, city, state, and ZIP, and we will update it. By default we apply it to both your subscription and any order that has not shipped; tell us if you only want one of them changed. We verify addresses with USPS first, so the version we confirm back may be lightly reformatted, and if the order had already entered packing we will tell you know.

Refunds go back to the original payment method and typically take 5 to 8 business days to appear, depending on your bank. For returns, the clock starts once we have received and checked the returned product, not when you ship it. If it has been longer than that, reply with your order number and we will look into it.

Once your order is placed you will get a confirmation email with your order details and a tracking link. Tracking is not always live right away, so if the link looks empty just after ordering, check it again a couple of days later. Orders normally leave our facility within 1 to 2 business days, and once shipped, USPS delivery usually takes 3 to 5 business days within the continental U.S., or around 5 to 7 business days to Hawaii. If it has been more than a week since your order shipped and it still has not arrived, reply with your order number and we will chase it down for you.

If we have arranged a replacement for you, it ships on its own timeline and gets its own tracking, which we will send as soon as it is on the way. One thing worth knowing: a replacement will not arrive faster than a package that is already in transit, so if the original is still moving, that is usually the quicker route. If you were expecting a replacement and have not heard anything, reply with your original order number and we will check on it and come back within one business day.

Orders normally leave our facility within 1 to 2 business days of being placed. After that, USPS delivery typically takes 3 to 5 business days within the continental U.S., and around 5 to 7 business days to Hawaii. You will get a tracking link by email once the carrier makes its first scan. We do not give a guaranteed delivery date, since that last leg is in the carrier's hands.

Your tracking number and a link to the tracking page arrive in the confirmation email we send once your order is placed and processed. Tracking is not always active immediately, and it can take up to two days for the number to start showing movement, so try the link again two days after ordering. If you cannot find the email, check your spam folder first, then reply with the email address on the order and we will resend the details.

Most orders leave our facility within 1 to 2 business days and then take 3 to 5 business days to arrive within the continental U.S., though busy periods and carrier delays can stretch that. Deliveries to Hawaii run a little longer, around 5 to 7 business days. If your package has gone past that window without arriving, reply with your order number and we will investigate and come back to you within one business day.

Orders normally leave our facility within 1 to 2 business days. Once shipped, USPS delivery typically takes 3 to 5 business days within the continental U.S., and around 5 to 7 business days to Hawaii. Your tracking link arrives by email once the carrier makes its first scan, and it is the best place to watch progress.

Your tracking link is the fastest way to see the latest carrier scan and whether the package has been marked delivered. If tracking says delivered but nothing has arrived, give it 48 hours, since packages are sometimes scanned a little early; check with your local post office; ask anyone else in your household; and check with building staff or a front desk if you have one. If it still has not turned up, reply and confirm the shipping address on your order and we will take it from there.

All orders ship via USPS by default. Your carrier and tracking number are in the shipping confirmation email we send once the order is on its way. We are not able to switch an order to a different carrier, but if you have a specific need, reply and tell us and we will see what is possible before it ships.

Once an order has shipped, we are not able to change or cancel it, and we cannot redirect a package that is already with the carrier. If you no longer want it, our 30-day return policy applies once it arrives: send back the unopened bag along with anything that came with it, and we will refund you once the return is received and checked. Return shipping is the customer's responsibility and we do not provide prepaid return labels.

Once the warehouse has processed an order and handed it to the carrier, it can no longer be pulled out of the shipment queue, so a package can still arrive after a cancellation request. If that happened, you can send it back under our 30-day return policy and we will refund you once the return arrives and is checked; return shipping is the customer's responsibility and we do not send prepaid labels. Reply with your order number and we will also make sure the rest of your account is set up the way you wanted.

We are sorry, this one is genuinely frustrating. Start with four things: give it 48 hours, since packages are sometimes scanned as delivered a little early; check with your local post office; ask anyone else in your household; and check with building staff or a front desk if you have one. At the same time, reply and confirm the shipping address on your order so we can be sure it went to the right place. If it still has not turned up after those steps, we will escalate it to our team for a free replacement and keep you posted.

Your confirmation email carries a tracking link, though tracking can take up to two days to become active. Orders normally leave our facility within 1 to 2 business days, and USPS delivery then takes about 3 to 5 business days within the continental U.S., or 5 to 7 business days to Hawaii. If it has been more than a week since your order shipped and it has still not arrived, reply with your order number and we will chase it down.

Most orders leave our facility within 1 to 2 business days and arrive 3 to 5 business days after shipping, but busy periods and carrier delays can stretch that. Hawaii typically runs 5 to 7 business days. Your tracking link shows the latest carrier scan, which is the best signal of where a package actually is. If yours has gone past that window without arriving, reply with your order number and we will investigate and come back to you within one business day.

Subscriptions ship within the United States only. We can ship one-time orders to some other countries, including Canada, where shipping fees are calculated at checkout. If you are outside the U.S. and want to know whether we reach you, reply and tell us your country and we will confirm. For places we do not ship to yet, we are actively working on expanding our international options.

When a package comes back to us it is usually an address issue somewhere along the route. Reply with your full correct address, including street, city, state, and ZIP, and our team will arrange a free replacement to the corrected address. We will confirm once it is arranged; the original tracking number will not update, so watch for the new one we send. We will also fix the address on file so future orders go to the right place.

All orders ship via USPS by default, and once an order is placed we are not able to upgrade or change the shipping method. Standard delivery typically takes 3 to 5 business days within the continental U.S. after the order leaves our facility, which is normally 1 to 2 business days after you order. If timing is critical, reply and tell us and we will see what is possible before it ships.

Subscribers who started on or after October 10, 2025 get free shipping on their first subscription order, then a flat $4.75 on each recurring subscription order after that. Subscribers who started before October 10, 2025 continue to get free shipping on every subscription order. If a shipping charge on your order does not look right, reply with your order number and we will review it and come back to you.

Start with the basics: give it 48 hours in case the scan ran early, check with your local post office, and ask anyone else who might have taken it in. Then reply with your order number and confirm your shipping address, and we will investigate with our team and come back to you within one business day. We will not leave you hanging, we will tell you exactly what we can do once we have looked into it.

If your subscription started on or after October 10, 2025, your first subscription order ships free and each recurring order after that carries a flat $4.75 shipping charge. Subscriptions started before October 10, 2025 keep free shipping on every order. If you believe you were charged in error, reply with your order number and we will review it and come back to you within one business day.

Yes, you can refuse a delivery at your door and the package will be directly returned to us.

You can return within 30 days of your order being processed. Send back the unopened bag along with any gifts that came with it, and put your Order ID and the email address on your account inside the box. Ship it to Graymatter, 5785 Brook Hollow Parkway, Suite A, Norcross, GA 30071, then email us the return tracking so we can watch for it. Return shipping is the customer's responsibility and we do not provide prepaid return labels; once the return arrives and is checked, your refund goes back to the original payment method within 5 to 8 business days. If this was your very first order with us, an opened bag is covered by our 30-day money-back guarantee.

We ship from a fulfillment facility rather than a location customers can collect from, so packages cannot be picked up from us directly. If you will be away when a package arrives, the best options are asking USPS to hold it at your local post office or having someone else receive it for you. If you need the package to go somewhere else and it has not shipped yet, reply with the full new address and we will update it.

Orders normally leave our facility within 1 to 2 business days of being placed. After that, USPS delivery typically takes 3 to 5 business days within the continental U.S., and around 5 to 7 business days to Hawaii. Your tracking link arrives by email once the carrier makes its first scan. We do not give a guaranteed delivery date, since that final leg is up to the carrier.

All orders ship via USPS and normally leave our facility within 1 to 2 business days. Delivery then typically takes 3 to 5 business days within the continental U.S., or around 5 to 7 business days to Hawaii. Subscribers who started on or after October 10, 2025 get free shipping on their first subscription order and pay a flat $4.75 on each recurring order; subscriptions started before that date ship free every time. We ship subscriptions within the U.S. only, and can send one-time orders to some other countries including Canada, where fees are calculated at checkout.

You have 30 days from the date your order was processed. To start, email hello@trygraymatter.com so we can log the return, then ship the item to Graymatter, 5785 Brook Hollow Parkway, Suite A, Norcross, GA 30071. Put your Order ID and your account email address inside the box, and email us the tracking number once it is on its way. Return shipping is the customer's responsibility, since we do not provide prepaid return labels. Anything that came free with that order, such as a frother, needs to come back with it.

Once your return reaches us we inspect it, let you know whether the refund was approved, and issue it back to your original payment method. From there it usually takes 5 to 8 business days to appear, depending on your bank. If it has been longer than that, write in with your return tracking number and we will chase it down for you.

We are sorry something did not arrive as expected. Write in with your order number and a note about exactly what is missing, and a teammate will review the order and come back to you within one business day. If the missing piece is the scoop, it is worth digging through the bag first, since it is packed inside and often ends up buried under the powder. We look at every case individually before deciding how to make it right.

You have 30 days from the date your order was processed. Unopened items can be returned for a full refund. An opened bag can be returned only if it was your very first order with us, under our money-back guarantee. Apparel is made to order and is not returnable. Return shipping is the customer's responsibility, and we do not issue prepaid return labels.

We can exchange unopened bags for a different flavor within 30 days of the order processing date. Ship it to Graymatter, 5785 Brook Hollow Parkway, Suite A, Norcross, GA 30071, put your Order ID and account email inside the box, and email us the return tracking number. Return shipping is yours to cover, since we do not provide labels. Opened bags cannot be exchanged, but if it is a taste question we can switch the flavor on your subscription so every future order comes in the one you prefer.

We are sorry that something arrived damaged, please contact us sharing an image of the damaged product and we will take care of it.

Please contact us with an image of the wrong item you have recieved and we will take care of it

Yes, if it was your very first order with us. That is our money-back guarantee, and it applies within the 30-day window from the date the order was processed. If it is not your first order, an opened bag is not eligible, though unopened bags from that order still are. Return shipping is the customer's responsibility either way.

Refunds cannot be processed for returns received more than 30 days after the order was processed, so once that window has passed the order is outside policy. If you think the dates on your order should be looked at again, write in and a teammate will review it with you rather than us leaving it at a flat no.

Replacements are reviewed case by case by a member of our team, so we are not able to confirm one automatically. If your package arrived damaged please send us an image and we will gladly help out

The scoop is packed inside the bag and very often ends up buried under the powder, so it is worth a good dig before anything else. If it truly is not there, write in with your order number and we will take care of it. In the meantime you can measure by weight: one full scoop is 8 grams, and a half scoop is one serving.Unless you have cacao, which one serving scoop is equal to 10 grams.

We confirm your refund by email once your return has been received and inspected, and it then takes 5 to 8 business days to reach your original payment method depending on your bank. If you have not had that email and it has been a while since your return was delivered, write in with your return tracking number and a teammate will verify exactly where it stands.

Return shipping is the customer's responsibility. We do not provide prepaid return labels, so you would ship the item back with the carrier of your choice and email us the tracking number once it is on its way.

Sorry about that. Write in as soon as you notice, with your order number and the flavor you meant to receive. If the order is still in the processing stage we will check with the warehouse and do our best to get it changed before it leaves, and we will update you within one business day. If it has already shipped we cannot change that order, but we can switch the flavor on your next subscription order so it is right going forward.

Yes. Unopened bags can be returned for a full refund or exchanged for a different flavor within 30 days of the order processing date. Email hello@trygraymatter.com to start, ship it to Graymatter, 5785 Brook Hollow Parkway, Suite A, Norcross, GA 30071 with your Order ID and account email inside the box, and send us the tracking number. Return shipping is the customer's responsibility.

We monitor returns using the tracking number you email us after shipping, so if you have not sent that over yet, that is the fastest way for us to see where your return is. Once it reaches us and is inspected we email you either way. If you have already sent the tracking and it has been a while, write in and we will check on it.

Once an order is placed we cannot add to it from support, and changing the number of bags on a subscription is not something we can adjust automatically either. Write in as soon as you can with what you would like added, and a teammate will look at whether it can still be done before your order ships. Nothing changes on your order until they confirm it with you.

Charges we cannot immediately match are almost always real and simply sitting under a different email or profile, so please do not assume it is fraudulent. Write in with the amount, the date, and the last four digits shown on your statement, and a teammate will trace it across our systems and come back to you. We will not speculate about an amount before we have found it.

We do not swap in a different flavor or format without asking you first. If something you ordered is unavailable, we will tell you what is in stock, including the same flavor in the other format, and let you choose. If you are on a subscription, nothing is paused or cancelled because of a stock issue unless you ask us to.

A charge you do not recognize is usually a real order sitting under a different email address or profile, which is common when someone checks out as a guest or uses a second address. Write in with the amount, the date, and the name on the card, and a teammate will trace it across our systems and explain exactly what it was. We will not guess at an amount before we have found the matching order.

You can update the card on your subscription from your account portal at https://trygraymatter.com/a/account/subscriptions. If a payment has already failed, the email we send about the failed payment carries a direct update link, so it is worth checking your spam folder if you have not seen it. Write in if you cannot get to either and we will resend it.

We do not accept FSA or HSA cards directly at checkout, but you can be reimbursed through Truemed. Check out with a regular payment method, then complete a short health survey; a licensed provider reviews it and decides whether to issue a Letter of Medical Necessity. Submit that letter along with your receipt to your FSA or HSA administrator for reimbursement, and the letter stays valid for 12 months. Full details are at https://trygraymatter.com/pages/graymatter-hsa-fsa, and instructions also come with your order receipt.

The price you see advertised is the introductory rate on your first order, and recurring orders bill at the standard subscription price after that. For subscriptions started on or after October 10, 2025, that means $39.50 on the first order and $51.34 on every order after it. Subscriptions created before that date are on our older tiered pricing, which steps down month by month to the VIP rate of $44.84 from month 5 onward. If the amount you were charged does not match either of those, write in and we will look at your specific account.

Subscriptions started on or after October 10, 2025 are simple: $39.50 for your first order, then $51.34 for every order after that, with free shipping on the first order and a flat $4.75 on recurring ones. Subscriptions created before that date follow our older tiered structure, which discounts each of the first months and settles at the VIP rate from month 5 onward. Every subscriber also earns $5 in store credit after the first order plus cashback that grows with how long you have been with us, and you can change frequency, skip, pause, or cancel at any time.

Once a refund is issued it takes 5 to 8 business days to reach your original payment method, depending on your bank. For refunds tied to a return, we email you once the return has been received and inspected, and the refund is issued from there. If it has been longer than that window, write in and a teammate will verify exactly where it stands.

Write in with the charge amount and date and we will look at your account directly, because there is more than one thing this can be. A renewal that was already in progress when the cancellation went through, or a subscription still active under a second email address, both look identical from a bank statement. A teammate will trace it and explain exactly what happened rather than us guessing.

We accept all type of payment methods

Your next order date is shown in your account portal at https://trygraymatter.com/a/account/subscriptions, and we email you two days before any subscription order is charged. That reminder is there so you have time to skip, pause, change your frequency, or adjust the order before the charge goes through.

Contact us and we can send it out

If you believe a discount was not applied please reach out to us and we will take care of you

If you see a payment pending please contact us with your order number so we can resolve the matter

Our affiliate and referral program is open to everyone, with no follower minimum and no vetting. You get a unique code, the people who use it get 17% off, and you earn $10 per new sale. You can sign up at https://trygraymatter.com/pages/graymatter-customer-referral. There is no documented way for us to show you a reward balance, so write in and a teammate will look it up.

Graymatter is a plant-based drink mix with 27 active ingredients organized into four functional blends. Flow is the adaptogen blend (Red Panax Ginseng, Cordyceps, Lion's Mane, Ashwagandha, Rhodiola). Go Blend is plant-based energy (Maca Root, Green Tea, Matcha, Guarana). BrainX is the nootropic blend (Nitrosigine, L-Tyrosine, Alpha GPC). VisionDefense covers blue-light support (Lutein, Zeaxanthin, Astaxanthin, Vitamins C and E). The natural flavors are a proprietary blend of botanical powders and extracts, and the full label is on every bag.

Graymatter is designed for adults and formulated for ages 16 and up, so we do not recommend it for children. Each serving contains 75mg of natural caffeine, which is the main thing to be mindful of for younger users. If you are considering it for someone under 16, please talk with their pediatrician or healthcare provider first. We are not able to give medical guidance or clear it for a child ourselves.

Each serving contains 75mg of plant-derived caffeine from Matcha, Guarana, and Green Tea Extract. The L-Theanine in Matcha and Green Tea, along with tannins in Guarana, bind to caffeine molecules and slow their release into the bloodstream. This creates a gradual, sustained lift without the jitters typical of coffee or synthetic caffeine. L-Theanine also promotes alpha brainwaves associated with calm alertness.

Graymatter is formulated for ages 16 and up. For a teen who is 16 or older, we suggest starting with less than a full serving and involving a parent, since each serving carries 75mg of natural caffeine. We always recommend checking with a healthcare provider before a teenager starts any new supplement. We are not able to confirm medical safety for an individual person.

Graymatter is plant-based. The majority of the active ingredients in a serving come from plants, and the sweetener is Thaumatin from the African Katemfe fruit, with no artificial sweeteners, dyes, colors, or flavors. A few of the most effective nootropics, such as Alpha-GPC and L-Tyrosine, are produced in concentrated purified form because a clinically meaningful dose cannot be reached through food extraction. Those molecules are identical to the ones found in nature, and the manufacturing step is what allows precise dosing and purity.

We are not able to tell you whether Graymatter is right for your individual health situation, so please check with your healthcare provider before starting. Everyone's body chemistry is different, and your provider can review the formula against your specific circumstances. What we can share is that Graymatter is plant-based, made in a facility that follows the FDA's cGMPs, and third-party tested by Eurofins on every batch. Each serving contains 75mg of natural caffeine.

Graymatter does not contain soy, and it does not contain peanuts or peanut-derived ingredients. It does contain mushroom ingredients, Lion's Mane and Cordyceps. Because individual sensitivities vary and cross-contact can never be fully ruled out in supplement manufacturing, we recommend reviewing the full label and speaking with your allergist before trying it if you have a serious allergy. For any other specific allergen question, please contact our team so a person can look into it rather than guess.

Please check with your doctor before combining Graymatter with any medication. Many customers do take it alongside their prescriptions, but everyone's body chemistry is unique and only your provider can advise on your specific situation. It may help to bring the label with you, and to mention that each serving contains 75mg of natural caffeine. We are not able to give medical guidance or approve a combination ourselves.

Yes. Every batch is third-party tested for safety, purity, and quality, and all testing is done by Eurofins. Graymatter is manufactured in full compliance with the FDA's current Good Manufacturing Practices (cGMPs), using plant-based, natural ingredients.

Yes, Graymatter includes methylated B vitamins, chosen deliberately for bioavailability, particularly for people with MTHFR variations or reduced methylation capacity. The B12 is Methylcobalamin, the naturally occurring and most bioavailable form, which requires no conversion in the body. Graymatter does not contain Cyanocobalamin and does not contain folic acid. The Vitamin C is Ascorbic Acid. For the exact amounts, please check the product label.

We always recommend checking with your healthcare provider before taking Graymatter while breastfeeding. What we can tell you is that the formula is 100% plant-based with no artificial dyes, colors, or flavors, and that each serving contains 75mg of natural caffeine. Your provider is best placed to weigh that against your situation.

Graymatter is sweetened with Thaumatin, a natural protein from the African Katemfe fruit. It is plant-based and ultra-low calorie, with no sugar and no artificial additives. There are no artificial sweeteners, dyes, colors, or flavors in the formula; everything comes from natural sources.

Graymatter is manufactured in full compliance with the FDA's current Good Manufacturing Practices (cGMPs), and every batch is third-party tested by Eurofins for safety, purity, and quality.

Yes, ashwagandha is part of the Flow blend, alongside Red Panax Ginseng, Cordyceps, Lion's Mane, and Rhodiola. For the amount in each serving, please check the product label on your bag. If you are asking because of a medication or a health condition, please review it with your doctor first.

Yes, every time. It is manufactured in compliance with the FDA's current Good Manufacturing Practices (cGMPs). Every manufactured product undergoes rigorous third-party testing to ensure safety and quality by Eurofins.

Adaptogens are herbs or plants that help the body adapt to stress and improve overall physical and mental performance. They are believed to work by balancing and regulating various bodily functions. Research shows that adaptogens can reduce stress, improve attention, increase endurance, and fight fatigue.

Also known as “smart drugs” are powerful natural compounds that boost cognition by increasing acetylcholine and other helpful neurotransmitters. They can enhance mood, motivation, clear brain fog, increase focus, and improve reaction time. Long term nootropic supplementation improves composition of brain health by providing the building blocks needed for increased synapse connections.

Graymatter delivers 27 active ingredients per serving across four functional blends. At the $39.50 subscriber first-order price for a 30-day supply, that's $1.28/day.

Plant-based nootropics for focus typically source caffeine from natural plants (matcha, guarana, green tea) buffered with L-theanine to avoid the jitter and crash of synthetic caffeine. Graymatter contains 75mg of plant-derived caffeine from these three sources with no synthetic stimulants, plus L-Tyrosine as a dopamine precursor and Alpha GPC for the memory and learning pathway.

We do not offer free samples, but there is an easy way to try all three flavors. The Graymatter Variety Travel Pack has 6 travel packets, two each of Cacao, Tangerine, and Strawberry Lemon. It is sold on Amazon at https://www.amazon.com/Graymatter-Bright-Nootropic-Packets-Variety/dp/B0GTRRPK6F. We do not sell a sample or variety pack on our own website.

One serving is half a scoop, so start there for your first 3 to 5 days and move up to a full scoop if your body responds well. Most people have it in the morning, either instead of coffee or alongside it while they transition, and about 30 minutes before focused work or study. We suggest avoiding it after 2 or 3 PM so it does not affect your sleep, especially if you are sensitive to caffeine. It is designed for daily use, and we suggest 5 days on and 2 days off to keep your sensitivity over time.

One serving is half a scoop, which is 4 grams; a full scoop is 8 grams and counts as two servings, unless your flavor is cacao, in that case a full scoop is 10 grams and half scoop is 5. We recommend starting with half a scoop for your first 3 to 5 days, then moving to a full scoop if you feel good on it. Half a scoop is the sweet spot for most people, so there is no need to rush past it. If you are sensitive to stimulants, staying at half a scoop and taking it on its own rather than stacked with other stimulants is the best place to be.

Graymatter comes in three flavors: Strawberry Lemon, Tangerine, and Cacao. All three are available in both full-size pouches and travel packs.

A full-size bag of Graymatter contains 40 servings, where one serving is half a scoop. Each individual travel packet contains 2 servings.

You can do so by mixing one serving which equals to half a scoop with 6-8 Oz of water.

Most customers drink it in the morning to get their day started. Some like it in the early afternoon to beat the afternoon slump. On days you need an extra boost, it is safe to take another packet after lunch.

Yes. Both a subscription and a one-time purchase are offered at checkout, so you can choose whichever suits you. Subscribing is what unlocks the ongoing subscriber discount, free shipping on your first subscription order, store credit, and the loyalty rewards, so a one-time order is priced differently.

There is 75mg of caffeine per serving, which is half a scoop, and it comes entirely from natural plant sources: Matcha, Guarana, and Green Tea Extract. It is not the kind of caffeine that tends to cause jitters or a crash, because the L-Theanine that comes with green tea promotes a calm, focused state and balances it out.

Graymatter is designed for daily use. On a demanding day it is fine to have a second serving, with the first about an hour after waking and the second shortly after lunch, and we ask that you do not take more than 3 doses in a 24-hour period. We also suggest building in a day off each week to keep your sensitivity.

Not yet. A caffeine-free version is something we are working on, but we do not have a date to share. Every serving of Graymatter today contains 75mg of natural caffeine from Matcha, Guarana, and Green Tea Extract.

Most people feel a mental uplift within the first 5 to 10 minutes, which then levels out into a sustained focused state for the next 3 to 6 hours. This varies with your caffeine tolerance and how much experience you have with nootropics. Some people go through a loading phase where the effects build rather than arrive all at once, so we suggest giving it until around day 35 before you judge it, with the longer-term benefits building over 60 to 90 days.

If you want to access the way app please contact us and we will send you a personalized link to do so.

Graymatter contains zero carbs and only 3 calories per serving.

Start with one serving, which is half a scoop, for your first 3 to 5 days, then move up to a full scoop if you feel good on it. Morning works best for most people, either instead of coffee or alongside it, and around 30 minutes before focused work. We suggest avoiding it after 2 or 3 PM to protect your sleep, and building in a couple of days off each week to keep your sensitivity.

Yes you can as hot water wll not affect the component, however, the majority of customers drinks it with cold water

After opening the product has a 2 year shelf life.

A serving will not break your fast. There are 3 calories and 0 carbs per serving, and it is sweetened with Thaumatin, a natural protein from the African Katemfe fruit, with no sugar and no artificial additives. That makes it suitable alongside intermittent fasting or a keto approach.

You can absolutely keep drinking coffee, and plenty of people have Graymatter alongside it while they transition, though many find they stop needing the second cup. Whether it mixes well directly into coffee is not something we have documented, so we would not want to promise a particular result. Bear in mind it already contains 75mg of caffeine per serving, so stacking it with coffee is worth easing into.

Sure! But you might find that you don't need to. Also, some Graymatter users drink it in the afternoon instead of a second cup of coffee.

If considering Graymatter products for teens 16+ please consult a healthcare provider and use with parental guidance. If parents choose to give it to teens 16+ we recommend starting with smaller doses. If you have any other concerns or questions, please feel free to reach out, we're happy to help!

Powder formats mixed with water allow faster absorption and let users adjust dosing more easily than fixed-dose capsules. Graymatter is a daily powder mix, one serving in 10-12oz of water, with a recommended one-day-per-week cycle-off.

If you have a question about any promo code or discount please reach out to su

The most common reason is that the code applies to a first order only. Our 50% off offer applies to the introductory Starter Kit and not to ongoing subscription orders, so it will not apply on a renewal. If your code still will not go through, message our team with the code and what you are trying to buy and we will look at it directly rather than guess.

Graymatter packs 27 active ingredients across four blends into one daily drink, and a full-size pouch holds 40 servings, so the cost works out to roughly the price of a coffee per day rather than per bag. If the price is still not working for you, please message our team before you cancel. We can often adjust your delivery frequency, skip an order, pause for a while, or find you a better ongoing price, and we would rather do that than lose you.

For subscriptions started on or after October 10 2025, your first order is $39.50 and every order after that is $51.34. Subscriptions started before that date follow an older tiered structure that steps down over your first several months and settles at 35% off. Either way, there is no commitment: you can skip, pause, change frequency, or cancel from your account at any time.

You get $5 in store credit after your first order. After that, cashback builds with every recurring order and rises the longer you subscribe: 2% in months 2 and 3, 2.5% in months 4 to 6, 3% in months 7 to 9, and 3.5% from month 10 onward. Cashback accumulates in your account and applies to future orders. There is also a free shaker on your 6th order along with surprise gifts along the way.

Cashback accumulates in your account as a balance and applies to your future orders, so you do not need to redeem anything manually. The rate rises with how long you have subscribed: 2% in months 2 and 3, 2.5% in months 4 to 6, 3% in months 7 to 9, and 3.5% from month 10 onward. Every subscriber also gets $5 in store credit after their first order. If a credit is missing from your account, message our team and we will track it down.